Showing posts with label truth.. Show all posts
Showing posts with label truth.. Show all posts

Sunday, July 4, 2010

Egypt Air

5 comments

"you need to pay another 2074.00 EGP to get into "Y" class seat"

"I need you to double check on it"
"i've done that"
"no! check it again"
"DO YOU HAVE THE MONEY?" "IF YOU HAVE, YOU CAN FLY, IF NO YOU CAN GO"
this is my conversation with a man at an Egypt Air's ticket counter. I never expect he can be this rude to us. We booked 3 ticket to Kuala Lumpur from a travel agent, when we checked at the counter, he said that we bo0oked for "V" class seat and its full now. So, to be onboard we need to upgrade to the "Y" class seat and it cost 2074.00 EGP.

He blame us for booking with a travel agent instead of going straight to the Egypt Air's office. i can understand that, but i can never tolerate with such rudeness thrown at us, no one wants to hear such a word blaming them especially when he is so angry that he might be scammed by the travel agent.

I've heard that the Egypt Air's on-plane service was quite bad for an airline but i like to update the statement

The on-plane service+ground staff is BAD

another fishy thing is, he don't want to accept any kind of card as a method of payment he only accept cash and guess what he did when he demanded the amount of money to upgrade our seats? he pulled a sheet from his memo pad and jot down the amount(2074EGP).

First he don't want to accept any card, then no official paper or screen for us to look at except the memo pad and most shocking is when we see two man in front of us it the line(an egyptian/arabs) he pay 365 EGP, 735EGP respectively, but when it came to 5 of the Malaysian(us) the cost was up to reach 2000 EGP. wut the hell just happen here??

Its a procedure or a corruption?

if you're reading this and happens to have an Egypt Air ticket, make sure you're ready mentally to face this stuff/service

and if you're about to travel, just avoid Egypt Air.